Privacy Policy

    Akesoe Biologics LLC is committed to protecting your privacy and maintaining appropriate standards of data security in our tissue processing and distribution operations.

    Effective Date: July 10, 2026

    Company Information

    Akesoe Biologics LLC ("we," "us," or "our") is a Florida-based tissue processing and distribution company that operates as an FDA-registered establishment. We process and distribute human tissue allografts for medical use.

    Address:

    1341 Sundial Point, Winter Springs, FL 32708

    Phone:

    (407) 773-1994

    Email:

    Admin@Akesoe.com

    Information We Collect

    Website Visitors

    • Contact form submissions (name, email, phone, organization, message)
    • Website usage data (pages visited, time spent, device information)
    • IP address and general location information
    • Browser type and settings

    Healthcare Customers

    • Contact information for authorized personnel
    • Professional credentials and certifications
    • Purchase orders and transaction records
    • Facility information and regulatory status
    • Communication records and service requests

    Regulatory and Compliance Data

    • FDA registration and compliance documentation
    • Quality assurance and audit records
    • Training and certification records
    • Adverse event reports as required by FDA regulations

    Healthcare Industry Compliance

    HIPAA Compliance

    As a business associate in the healthcare industry, we comply with the Health Insurance Portability and Accountability Act (HIPAA). We implement appropriate administrative, physical, and technical safeguards to protect any protected health information (PHI) we may handle.

    • We maintain signed business associate agreements with covered entities
    • All staff receive HIPAA compliance training
    • We implement minimum necessary standards for PHI access
    • We conduct regular risk assessments and security evaluations

    FDA Regulatory Compliance

    Our data handling practices align with FDA regulations for tissue establishment operations, including but not limited to 21 CFR Part 1271.

    • Maintain complete and accurate records as required by FDA regulations
    • Ensure data integrity and traceability throughout the tissue processing chain
    • Implement appropriate data retention periods per FDA guidelines
    • Report adverse events and reactions as mandated by federal regulations

    How We Use Your Information

    We use collected information for the following purposes:

    Business Operations

    • Process and fulfill service requests
    • Communicate about products and services
    • Maintain customer relationships
    • Provide technical support and assistance

    Regulatory Compliance

    • Meet FDA reporting requirements
    • Maintain tissue traceability records
    • Conduct quality assurance activities
    • Respond to regulatory inquiries

    Website Improvement

    • Analyze website usage patterns
    • Improve user experience
    • Enhance security measures
    • Optimize content and functionality

    Legal Obligations

    • Comply with applicable laws
    • Respond to legal processes
    • Protect our rights and interests
    • Ensure public safety

    Information Sharing and Disclosure

    We do not sell, rent, or trade personal information. We may share information only in the following circumstances:

    With Your Consent

    When you explicitly authorize us to share your information with third parties.

    Service Providers

    With trusted third-party service providers who assist in our operations, bound by confidentiality agreements.

    Regulatory Authorities

    With FDA and other regulatory agencies as required by applicable laws and regulations.

    Legal Requirements

    When required by law, court order, or to protect the rights, property, or safety of our company or others.

    Business Transfers

    In connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.

    International Data Transfers and Compliance

    GDPR Compliance (European Union)

    For individuals in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have the following rights:

    • Right of Access: Request copies of your personal data
    • Right to Rectification: Request correction of inaccurate personal data
    • Right to Erasure: Request deletion of your personal data under certain circumstances
    • Right to Restrict Processing: Request limitation of processing under certain conditions
    • Right to Data Portability: Request transfer of your data to another controller
    • Right to Object: Object to processing of your personal data under certain circumstances

    International Data Transfers

    When we transfer personal data internationally, we implement appropriate safeguards including:

    • Standard contractual clauses approved by regulatory authorities
    • Adequacy decisions for transfers to countries with equivalent privacy protections
    • Binding corporate rules for intra-group transfers
    • Certification schemes and codes of conduct

    Data Security and Protection

    We implement comprehensive security measures to protect your information, including:

    Technical Safeguards

    • Encryption in transit and at rest
    • Secure network protocols
    • Regular security updates
    • Access controls and authentication
    • Intrusion detection systems

    Administrative Safeguards

    • Privacy and security training
    • Background checks for personnel
    • Incident response procedures
    • Regular risk assessments
    • Vendor management programs

    Physical Safeguards

    • Secured facilities and data centers
    • Access control systems
    • Environmental monitoring
    • Equipment disposal procedures
    • Backup and recovery systems

    Data Breach Response

    In the event of a data breach, we will notify affected individuals and relevant authorities within the timeframes required by applicable laws, including HIPAA (within 60 days) and GDPR (within 72 hours to authorities, without undue delay to individuals).

    Data Retention

    We retain personal information in accordance with FDA regulations, HIPAA requirements, and other applicable laws. Our retention periods include:

    FDA Regulatory Records

    10 years from date of disposition (per 21 CFR 1271.270)

    Customer Transaction Records

    7 years from transaction date

    Website Contact Forms

    3 years from submission date

    Quality Assurance Records

    10 years from creation date

    HIPAA Documentation

    6 years from creation or last effective date

    Website Analytics Data

    26 months (Google Analytics default)

    Note: We may retain information for longer periods when required by law, for litigation purposes, or to protect our legitimate business interests, always in compliance with applicable privacy regulations.

    Your Rights and Choices

    You have several rights regarding your personal information:

    Access and Correction

    Request access to or correction of your personal information

    Data Deletion

    Request deletion of your personal information (subject to legal retention requirements)

    Communication Preferences

    Opt out of marketing communications at any time

    Data Portability

    Request a copy of your data in a structured, machine-readable format

    Processing Restrictions

    Request limits on how we process your information

    Lodge Complaints

    Contact supervisory authorities about privacy concerns

    How to Exercise Your Rights

    To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law:

    • GDPR requests: Within 30 days (extendable to 60 days for complex requests)
    • HIPAA requests: Within 30 days (extendable to 60 days with written notice)
    • General privacy requests: Within 30 days

    Cookies and Tracking Technologies

    Currently, our website uses minimal tracking technologies. As we expand our digital presence, we may implement additional tools for analytics and user experience improvement.

    Essential Cookies

    Necessary for basic website functionality and security.

    Analytics Cookies (Future Implementation)

    To understand how visitors interact with our website and improve user experience.

    Marketing Cookies (Future Implementation)

    To deliver relevant content and track the effectiveness of our marketing campaigns.

    Note: Before implementing any new tracking technologies, we will update this privacy policy and, where required by law, obtain your consent.

    Children's Privacy (COPPA Compliance)

    Our website and services are not directed to children under 13 years of age. We do not knowingly collect, use, or disclose personal information from children under 13 without verifiable parental consent.

    If We Learn We Have Collected Children's Information

    • We will take steps to delete such information as soon as possible
    • We will notify parents/guardians if we become aware of unauthorized collection
    • We will not use the information for any purpose other than deletion
    • We will not disclose children's information to third parties

    Parent/Guardian Rights: If you believe we have collected information from a child under 13, please contact us immediately at Admin@Akesoe.com so we can take appropriate action.

    State-Specific Privacy Rights

    California Privacy Rights (CCPA/CPRA)

    California residents have additional privacy rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

    Consumer Rights

    • Right to know what personal information is collected
    • Right to delete personal information
    • Right to correct inaccurate personal information
    • Right to opt-out of the sale/sharing of personal information
    • Right to limit use of sensitive personal information

    Additional Protections

    • Right to non-discrimination for exercising privacy rights
    • Right to request information about data sharing
    • Right to opt-out of automated decision-making
    • Enhanced protections for sensitive personal information

    Virginia (VCDPA)

    Virginia residents have rights to:

    • Access and portability of personal data
    • Correct inaccuracies in personal data
    • Delete personal data
    • Opt out of targeted advertising and profiling

    Other State Laws

    We comply with privacy laws in:

    • Colorado Privacy Act (CPA)
    • Connecticut Data Privacy Act (CTDPA)
    • Utah Consumer Privacy Act (UCPA)
    • Other applicable state privacy legislation

    Third-Party Links and Services

    Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party services.

    Third-Party Websites

    • We are not responsible for third-party privacy practices
    • Review privacy policies of linked websites
    • Third-party terms and conditions apply
    • Report broken or inappropriate links to us

    Service Providers

    • Carefully vetted vendors with privacy agreements
    • Limited access to necessary information only
    • Regular security and compliance audits
    • Prompt notification of any security incidents

    Healthcare Industry Partners

    When working with healthcare industry partners, we ensure all third parties maintain appropriate HIPAA business associate agreements and comply with FDA regulations for tissue processing and distribution.

    Automated Decision Making and Profiling

    We are committed to transparent data processing practices regarding any automated decision-making or profiling activities.

    Current Practices

    • No fully automated decision-making
    • Human oversight on all significant decisions
    • Manual review of customer applications
    • Personal consultation for complex cases

    Future Implementations

    • Risk assessment tools for compliance
    • Quality assurance automation
    • Customer service chatbots
    • Inventory management systems

    Your Rights

    • Right to human review of decisions
    • Right to contest automated decisions
    • Right to explanation of logic involved
    • Right to opt-out where legally permitted

    Healthcare Industry Considerations

    Any automated systems we implement will comply with FDA regulations for tissue establishment operations, maintain HIPAA compliance for protected health information, and meet appropriate regulatory standards.

    Employment and Job Applicant Privacy

    This section applies to current employees, former employees, and job applicants of Akesoe Biologics LLC.

    Information We Collect

    • Application materials and resumes
    • Interview notes and assessments
    • Background check results
    • Employment verification information
    • Training and certification records
    • Performance evaluations
    • Payroll and benefits information
    • Time and attendance records

    How We Use This Information

    • Recruitment and hiring decisions
    • Employee onboarding and training
    • Performance management
    • Payroll and benefits administration
    • Compliance with employment laws
    • Workplace safety and security
    • Internal investigations
    • Legal and regulatory compliance

    Healthcare Industry-Specific Requirements

    FDA Requirements

    • Personnel qualifications documentation
    • Training records for tissue processing
    • Responsible person designations
    • Continuing education requirements

    HIPAA Training

    • Initial HIPAA compliance training
    • Annual refresher training
    • Incident response training
    • Role-specific privacy training

    Employee Rights

    Employees and job applicants have rights to access their employment records, request corrections to inaccurate information, and understand how their information is used, subject to applicable employment laws and company policies.

    Business Communications

    As a B2B tissue processing company, we communicate with healthcare professionals and facilities regarding business matters, regulatory requirements, and product information.

    Essential Communications

    • Service updates and announcements
    • Regulatory compliance notifications
    • Product notifications
    • Account and order status updates
    • Technical support communications
    • Quality assurance notifications

    Communication Methods

    • Direct email for business matters
    • Phone calls for urgent situations
    • Emergency notifications
    • Official correspondence for regulatory matters
    • Secure portal notifications

    Note: All communications are business-related messages for healthcare professionals regarding tissue processing services or regulatory requirements. We do not send promotional materials or marketing newsletters.

    Grievance and Dispute Resolution

    We are committed to resolving privacy concerns and disputes in a fair, timely, and transparent manner.

    Internal Resolution Process

    1

    Initial Contact

    Submit privacy concern to Admin@Akesoe.com

    2

    Investigation

    We investigate the concern within 10 business days

    3

    Resolution

    Provide written response with proposed resolution

    4

    Follow-up

    Monitor implementation of corrective actions

    External Resources

    Regulatory Authorities

    • U.S. Department of Health and Human Services
    • FDA Office of Regulatory Affairs
    • State Attorney General's Office
    • Better Business Bureau

    International Authorities

    • European Data Protection Board (GDPR)
    • Information Commissioner's Office (UK)
    • Privacy Commissioner of Canada
    • Other relevant supervisory authorities

    Alternative Dispute Resolution

    For disputes that cannot be resolved through our internal process, we offer:

    • Mediation through qualified neutral third parties
    • Industry-specific arbitration panels
    • Healthcare privacy ombudsman services
    • Professional association dispute resolution programs

    Contact Us

    If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

    Privacy Officer

    Email

    Admin@Akesoe.com

    Mailing Address

    Akesoe Biologics LLC

    Attn: Privacy Officer

    1341 Sundial Point

    Winter Springs, FL 32708

    Response Time: We will acknowledge receipt of your privacy request within 5 business days and provide a complete response within the timeframes required by applicable law.

    Policy Updates

    We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

    How We Communicate Changes

    • Post the updated policy on our website with a new effective date
    • Notify customers and website users of material changes via email or website notice
    • For significant changes, provide 30 days advance notice when feasible
    • Maintain previous versions for reference and compliance purposes

    Last Updated: July 10, 2026

    Version 1.0: Initial Publication